Careers

The Role

Working in a small dynamic team with the direction of the Group IT Manager, you will help maintain and develop our core IT systems, support users onsite and remotely across the Group. This will be a great opportunity for you if you are looking to use and develop your skills across a wide range of systems. You should be ready to hit the ground running in a busy working environment within our growing business.

Responsibilities

• Providing 2nd Line support to users within LabLogic’s Group of companies
• Answering support requests from colleagues, creating and managing support tickets
• Taking ownership of issues and identifying appropriate solutions to bring resolve
• Assist in development of IT systems and internal processes
• Monitoring of systems to ensure maximum availability

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

• Team player with ‘can do’ attitude
• Enjoy problem-solving and helping others
• Strong communication skills
• Solid understanding of Microsoft environments
• Good understanding of TCP/IP networks
• Proven experience or qualifications for supporting the following:
  o VMware or HyperV
  o Windows Server
  o Office 365 ecosystem
  o Endpoint protection systems
  o Backup solutions
  o Aruba / Cisco Switch configurations
  o Firewalls

 To Apply

Please apply by submitting your CV along with a cover letter to HR@LabLogic.com explaining why you want to work for LabLogic and how you’re the ideal candidate for this role!’

The Role

Due to ongoing expansion, we are looking for a junior field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role.
The position would suit someone looking for a career in scientific field service work or to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. The position will be based out of our Sheffield office.

Responsibilities

• On-site installation and operator training of instruments and software
• Preventative maintenance and qualification (IQ/OQ)
• Diagnosis and repair of systems
• Pre- and post-sales support
• Scheduling and prioritising of service jobs
• Effective communication with customers
• Assist as needed with product demonstrations
• Prepare/submit service reports to customers

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Experience/knowledge of Liquid Chromatography (HPLC) or Liquid Scintillation Counting
• Full driving license
• Willingness to travel extensively
• Highly motivated and have strong problem-solving abilities
• Excellent verbal and written communications skills
• Able to work independently
• Computer experience and proficiency

Desirable

• Relevant experience in the Pharmaceutical or Nuclear Medicine industries
• Experience of working with radioactivity would be an advantage

To Apply

Please apply by submitting your CV along with a cover letter to HR@LabLogic.com explaining why you want to work for LabLogic and how you’re the ideal candidate for this role!

The Role

Based out of either our Bath Spa or Sheffield office, we are looking for someone to join our small yet dynamic technical support team as we seek to expand. You will be at the forefront of providing support, training, and ensuring the smooth deployment of our software to our customers.
Your main responsibilities will revolve around assisting our customers through various means, including email, support tickets, remote assistance, phone calls, and in-person visits.
The role will also involve being on-site to provide IT support during software installations. This involves conducting training sessions and customizing the software to fit specific customer requirements. An exciting facet of this position is the opportunity to travel across Europe and around the world, delivering customer support.

Responsibilities

• Providing help desk ticket based support
• Phone and remote support
• Development of technical literature (help files, FAQs etc)
• Installation and configuration of LabLogic’s and supporting software (MS SQL Server, Windows Server etc)
• Software and hardware trouble shooting

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop)
• Good communication skills (written, phone and in person)
• Ability to work well as part of a team and within an ISO 9001 Quality environment
• Experience with Hardware and Software support
• Ability to manage own workload and prioritise calls

Desirable

• Experience within a laboratory environment and/or software development environment
• Full driving license

To Apply

Please apply by submitting your CV along with a cover letter to HR@LabLogic.com explaining why you want to work for LabLogic and how you’re the ideal candidate for this role!

The Role

Do you want to work on software that revolutionises the production of radiopharmaceuticals for cancer scans?

We are seeking an additional member for our development team to design, develop, and test the market leader nuclear medicine LIMS (Laboratory Information Management System). The candidate will need to be experienced with C# .Net development, and willing to take on challenges to push the product forward.

You would join a passionate, dedicated team and have the ability to make real impact on all aspects of the product from day one, both inside and outside of development.

As a C# .NET developer you will be involved with the architecture, design, development, and testing of current and future functionality/products and will participate with the constant improvement of the team’s processes and procedures.

Outside of development there is opportunity to coordinate with our Marketing, Sales, and QA teams, as well as the potential for overseas travel to our customers’ sites for installation. We have a strong customer focus so the ideal candidate would be enthusiastic about taking ownership and developing the great relationship we have with our users. This relationship allows us to gather user requirements directly, to be turned into design specifications and solutions.

Responsibilities

• Write new and improve existing code
• Work within an existing team and help to drive the project forward
• Performing code reviews
• Understand the customers' needs and work within a highly regulated industry
• Liaise with customers over requirements for new development
• Customer site visits

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Three years commercial experience with C# .Net
• Experience of object-oriented coding principles and design patterns
• Experience with databases such as MSSQL and Oracle
• Ability to communicate with customers and other departments clearly

Desirable

• Experience with an ORM (NHibernate, Entity Framework, etc.)
• Familiarity with DevExpress components
• SQL syntax
•  MVVM
• .NET Core/Framework 5+

Benefits

• Holiday – 24 days (then increasing over service) + additional day off over Christmas
• Yearly weekend break at Center Parcs (including immediate family members)
• Yearly trip to the races
• Private healthcare membership
• Holiday home availability for staff
• Hybrid working (3 days per week in office, 2 remote, applies after probation)
• Option to take a ‘Flexi’ half day off once per month
• Flexible working hours outside of core time

 To apply

Please apply by submitting your CV along with a cover letter to HR@LabLogic.com explaining why you want to work for LabLogic and how you’re the ideal candidate for this role!

The Role

The Product Specialist will be responsible for direct sales of instruments and software products primarily to nuclear medicine production facilities. You will be responsible for planning your own activities from a home-based office, servicing incoming leads and maintaining relationships with existing clients. The role involves planning customer visits to arrange meetings and presentations as well as to maintain existing accounts. You will therefore need to be well presented, a good communicator and have a "hands-on" approach.

Requirements

• Prior laboratory or industry experience in nuclear medicine preferred
• Ability to travel 50%+
• Knowledge of HPLC, TLC, GC and/or similar laboratory instrumentation
• Bachelor’s degree or better in the Life Science disciplines or proven sales experience in the field

Benefits

The annual compensation package includes base salary, un-capped commission, car allowance and other benefits including 401K and comprehensive medical coverage.

With an expanding organization, there are substantial growth opportunities for high performers.

To apply

Please apply by submitting your resume along with a cover letter to HR@lablogic.com explaining why you want to work for LabLogic and how you're the ideal candidate for this role!