The Role

We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers in the pharmaceutical/agrochemical research industries. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. When not travelling you will be expected to be based in our Sheffield office.

The position would suit someone who is looking for a career in scientific field service work, including those looking to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines.

Responsibilities

• Customer site delivery of:
  • Installation and operator training on instruments and software
  • Preventative maintenance
  • Qualifications (IQ/OQ/RQ)
  • Diagnosis and repair of systems
• Supporting customers and distributors remotely
• Efficient management of schedule and workload
• Effective communication with customers and colleagues
• Assist as needed with product demonstrations
• Preparation/submission of service reports to customers

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Industry experience working with HPLC or Liquid Scintillation Counting
• Full driving licence
• Willingness to travel extensively
• Highly motivated and have strong problem-solving abilities
• Excellent verbal and written communications skills
• A commitment to providing a high level of customer service
• Able to work independently without supervision in high-pressure environments
• Computer experience and proficiency

Desirable

• Relevant experience in the pharmaceutical industry
• Experience of working with radioactivity

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The Role

Do you want to work on software that streamlines the logistics surrounding radiopharmaceuticals for cancer scans?

We are seeking an additional member for our development team to design, develop, and test our Online Order Communications system for nuclear medicine. You will need to be an experienced full-stack Angular/C# .Net developer, and willing to take on challenges to push the product forward.

You would join a passionate, dedicated team and have the ability to make real impact on all aspects of the product from day one, both inside and outside of development.

As a full-stack developer you will be involved with the architecture, design, development, and testing of current and future functionality/products and will participate with the constant improvement of the team’s processes and procedures.

Outside of development there is opportunity to coordinate with our Marketing, Sales, and QA teams, as well as the potential for overseas travel to our customers’ sites for installation. We have a strong customer focus so we are looking for someone who is enthusiastic about taking ownership and developing the great relationship we have with our users.

This role is a full time, office-based position.

Responsibilities

• Write new and improve existing code
• Work within an existing team and help to drive the project forward
• Performing code reviews
• Business analysis of our customers’ needs
• Creation and maintenance of documentation
• Liaise with customers over requirements for new development
• Customer support working within a highly regulated industry

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• 5+ years of commercial experience with C# .Net
• 2+ years of commercial experience with Angular (or similar front-end framework)
• Knowledge of User Interface design principles
• Experience with Azure and Azure DevOps
• Experience of object-oriented coding principles and design patterns
• Experience with databases such as MSSQL
• Ability to communicate with customers and other departments clearly

Desirable

• Experience with Entity Framework Core
• Familiarity with DevExtreme components

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The LabLogic Group

The LabLogic Group is a collection of companies sharing a common specialism in the detection and measurement of radioactivity. We provide market-leading solutions for highly-regulated industries in the medical, pharmaceutical, academic, nuclear, security, defence, and industrial sectors. The LabLogic Group consists of the UK-based companies LabLogic Systems Ltd., Southern Scientific Ltd., Knight Imaging and Care Wise alongside LabLogic Systems, Inc. (USA), LabLogic SAS, (France) and LabLogic Systems GmbH (Germany).

Across the Group, we're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships.

The Role

We are seeking a commercially minded Sales Team Manager to join our fast-growing organisation. The Sales Team Manager will be accountable for the management, performance, and development of the sales team (across the UK, USA, France, and Germany), operating within the strategic direction set by the Sales Directors. This role is designed to provide structure, consistency, and people leadership to the global sales function, enabling the Sales Directors to focus on commercial strategy, growth, and key relationships.

The role will involve both domestic and international travel. When not travelling, the position will be based at our headquarters in Sheffield, UK.

Responsibilities

Sales Performance, KPI Monitoring & Planning-

• Alongside the application lead the Sales Team Manager will:
  • Set clear expectations for sales team members and ensure adherence to performance standards while supporting the development of structured sales plans and activities
  • Monitor and review sales targets and KPIs, including pipeline activity and customer engagement, to track performance and inform strategy
  • Ensure each salesperson establishes annual objectives in addition to financial targets to support strategic growth and development

Coaching, Mentoring, Training & Team Support-

• Alongside the application lead the Sales Team Manager will:
  • Provide day-to-day support to the sales team, including regular one-to-ones, performance feedback and guidance
  • Accompany customer visits and support team development through training initiatives and continuous improvement

Sales Process & CRM Management-

• Ensure consistent and effective CRM usage including accurate logging of opportunities, consistent quotation processes, activity logging and follow-ups
• Ensure incoming enquiries are delt with promptly while maintaining high standards of customer engagement and process consistency

Sales Team Organisation & Communication-

• Strengthen team structure through regular meetings, clear agendas and effective communication across regions
• Prepare reports and updates for management while encouraging knowledge sharing and ensuring consistent execution of sales strategy
• Field sales teams

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Proven experience in a B2B sales management or leadership role with experience developing and implementing processes and procedures (at least 5 years)
• Strong organisational and time management skills with the ability to manage priorities and drive execution
• Strategic mindset with the ability to consider wider organisational impact and collaborate effectively with senior leadership
• Excellent communication and interpersonal skills with the ability to work across strong personalities and international teams
• Ability to motivate teams, conduct performance appraisals and confidently manage difficult conversations and performance challenges
• Confidence in managing and holding accountable strong sales personalities using clear expectations, data and follow-up
• Proactive, self-driven approach with high emotional intelligence and adaptability
• Proven experience overseeing a field sales team

Desirable

• Experience monitoring and reviewing sales targets and KPIs
• Experience in a technical, scientific or highly regulated environment
• Degree in a scientific or medical field
• Experience in an international sales environment

Benefits

• You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
• UK team building weekend at Center Parcs for employees and their families to attend
• Private medical insurance with BUPA
• Scottish Widows pension scheme
• Death in service policy
• On-site gym
• Gym membership scheme
• Cycle to work scheme

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The Role

We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers in the radiopharmaceutical/ nuclear medicine sector. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. When not travelling you will be expected to be based in our Sheffield office.

The position would suit someone who is looking for a career in scientific field service work, including those looking to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines.

Responsibilities

• Customer site delivery of:
  • o Installation and operator training on instruments and software
  • o Preventative maintenance
  • o Qualifications (IQ/OQ/RQ)
  • o Diagnosis and repair of systems
• Supporting customers and distributors remotely
• Efficient management of schedule and workload
• Effective communication with customers and colleagues
• Assist as needed with product demonstrations
• Preparation/submission of service reports to customers

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Industry experience working with Liquid Chromatography (HPLC)
• Full driving licence
• Willingness to travel extensively
• Highly motivated and have strong problem-solving abilities
• Excellent verbal and written communications skills
• A commitment to providing a high level of customer service
• Able to work independently without supervision in high-pressure environments
• Computer experience and proficiency

Desirable

• Relevant experience in the radiopharmaceutical industry, ideally within PET QC
• Experience of working with radioactivity

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The Role

We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms. As part of this role, you will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments.

We’re looking for someone who is passionate about their work, takes ownership and shows initiative. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them.

This role is a full time, office-based position. The successful candidate must be in commutable distance to either our Bath Spa office (12 Charlotte St, Bath, BA1 2NE) or our Sheffield office (Innovation House, 6 Europa View, Sheffield, S9 1XH). This role will involve regular UK travel and occasional European and worldwide travel to customer sites.

This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude and an interest in software systems and instrumentation integration.

Responsibilities

• Provide helpdesk-based support via ticketing system, email and phone.
• Deliver remote troubleshooting for software and instrument integration issues.
• Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.).
• Support integration with analytical instrumentation.
• Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration).
• Provide onsite installation support and customer training.
• Assist with database configuration, upgrades and system migrations.
• Develop and maintain technical documentation, help guides and FAQs.
• Support validation activities (IQ/OQ/PQ) within highly regulated environments.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Strong troubleshooting and analytical skills.
• Ability to work well as part of a team and within an ISO 9001 Quality environment.
• Experience with Hardware and Software support.
• Ability to manage own workload and prioritise calls.
• Good communication skills (written, phone and in person).
• Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop).

Desirable

• Experience within a laboratory environment and/or software development environment.
• Experience integrating instruments via serial/USB/Ethernet connections.
• Knowledge of Oracle databases.
• Understanding of GMP, GAMP or regulated software validation.
• Experience delivering customer training.
• Full UK driving licence.

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The Company

At Southern Scientific, we're passionate about our work, customers, people, and our culture. We specialise in supplying radiation detection equipment for the Nuclear, Medical, Security, Defence, Industrial & Research sectors. We aim to be the very best by delivering top-notch products and exceptional service, as recognised when we received the prestigious King’s Award for Enterprise in International Trade, as part of the LabLogic Group.

Join our collaborative, close-knit team at Southern Scientific, where we're committed to our core values of being Passionate and Driven, Accountable, Respectful and Inclusive, fostering a Family Atmosphere, being Efficient, Customer-Focused, and Trustworthy. Here, benefits like our annual Center Parcs trip and race days foster positive working relationships, making Southern Scientific more than just a workplace; it's a rewarding journey in a globally acclaimed organisation.

The Role

We are looking for a candidate to join our team as a Sales Engineer. This is an exciting opportunity to join our growing sales team. You will cover part of the Nuclear and Industrial sector where you’ll be responsible for a range of instruments. Our product portfolio is wide and it covers a broad range of applications from health physics to environmental monitoring systems.

As a Sales Engineer, you will help the team to increase product sales by visiting universities, industrial and nuclear sites and providing solutions to different client applications. While the role is predominantly UK based, there will be an element of foreign travel required to fulfil the role.

You will also work closely with other departments and the product manufacturers to develop the customer base, increasing awareness of your products and providing an excellent customer experience from start to finish.

You will be provided with a company car, laptop, and mobile phone to assist you in your role, along with the necessary training and support to become the best you can be.

Responsibilities

• Keep current and future customers happy and satisfied with our services;
• Provide support and product information to customers from a wide range of markets (including, but not limited to: nuclear power, defence, universities, radiation protection, mining and water companies);
• Identify and contact prospective customers via telephone, email, on-site visits and exhibitions;
• Regular travel to customer sites to nurture customer relationships;
• Discover and develop new opportunities in the assigned sector;
• Keep customer records accurate and up to date using the Company CRM, including brief reports of all visits;
• Attending and presenting at trade shows both with colleagues and individually;

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Scientific and/or technical background
  (either a degree related to Physics, Chemistry or Electronics, or relevant industrial experience)
• Comfortable working with ionising radiation, and visiting nuclear licenced sites
• Personable and professional approach
• Well-organised
• Good presentation and problem-solving skills
• Comfortable with regular business travel, including spending time away from home
• Self-driven and independent
• Competent with Microsoft Office
• Full UK driving licence

Desirable

• Knowledge of (or interest in) nuclear physics, radiation protection and/or electronics
• Experience in the nuclear and/or electronics industries
• Proven track record in a sales role

Benefits

• Uncapped commission structure and potential sales bonus based upon sales achievements
• Holiday – Bank holidays plus 24 days (increasing over service) + additional day off over Christmas
• UK team building weekend at Center Parcs for employee, their partner and families to attend.
• Private medical insurance with BUPA
• Employee Assistance Programme
• Scottish Widows pension scheme
• Death in service policy
• Holiday home availability for staff
• Gym membership
• Cycle to work scheme

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The Role

We are looking for a proactive and highly organized Warehouse & Operations Coordinator to support the day-to-day business operations. This varied, hands-on role sits at the heart of our operations, supporting warehouse management, logistics, repairs, equipment preparation, and customer service activities.

In this role, you will play a key part in the success of Care Wise, a medical technology brand within the LabLogic Group that manufactures specialist gamma probe systems used in radioguided surgical procedures worldwide. Working closely with customers and internal teams, you will help ensure equipment is prepared, maintained, repaired, and delivered efficiently, supporting the reliable operation of devices that are used in important clinical applications.

You will also be responsible for coordinating service activities, managing inventory and logistics, supporting repairs, and helping drive operational excellence across the business. This role is ideal for someone who enjoys variety, takes ownership of their work, and thrives in a fast-paced environment.

Responsibilities

Care Wise Operations & Service Support

• Coordinate Care Wise contracts, renewals, service schedules, customer requests, and reporting.
• Act as the primary point of contact between customers, sales, and service teams to ensure service commitments are delivered.
• Manage repair requests and service tickets from receipt through to successful completion.
• Produce monthly KPI reports covering goods in, goods out, repairs, and other operational performance measures.

Repairs & Technical Support

• Coordinate in-house repairs, ensuring equipment is tested, documented, and returned to customers efficiently.
• Prepare, configure, and maintain computers and related equipment for internal and customer use.

Warehouse & Inventory Management

• Maintain an organized warehouse environment and accurate inventory of instruments, spare parts, accessories, and consumables.
• Receive deliveries, manage stock levels, and support inventory control activities.

Shipping & Logistics

• Coordinate incoming and outgoing shipments, including courier bookings, shipping documentation, tracking, and issue resolution.
• Ensure customer orders, repairs, and equipment are dispatched accurately and on time.

Trade Show & Operational Support

• Manage trade show equipment and marketing materials, ensuring they are maintained, stored, and delivered on-time as required.
• Provide general operational, facilities, and administrative assistance to support the smooth running of the business.

Continuous Improvement & Team Collaboration

• Work collaboratively across departments, effectively prioritising workload to meet business needs.
• Identify opportunities to improve operational processes, efficiency, and service delivery.
• Undertake additional duties appropriate to the role as required.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Experience in an operations, service coordination, logistics, warehouse, or customer support role.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Experience coordinating customer requests, service activities, or operational processes from initiation through to completion.
• Excellent communication and interpersonal skills with the ability to work effectively with customers, vendors, and internal teams, including the UK production team.
• Experience maintaining accurate records and producing reports using Microsoft Office and business systems.
• A proactive, hands-on approach with strong problem-solving skills and attention to detail.
• Ability to work independently while contributing positively to a wider team.

Desirable

• Experience supporting repairs, troubleshooting, testing, or technical equipment.
• Knowledge of warehouse operations, inventory management, and stock control processes.
• Experience managing shipments, courier bookings, and logistics activities.
• Experience coordinating service contracts, renewals, or customer service agreements.
• Experience preparing and maintaining computer hardware and related equipment.
• Experience coordinating trade show materials, exhibitions, and marketing assets.
• Experience developing or supporting Health and Safety procedures, risk assessments, and compliance activities.
• Experience identifying and implementing process improvements to increase operational efficiency.

Benefits

The annual compensation package is tailored to your skills and experience, along with outstanding benefits such as a 401(k) with match, comprehensive medical, dental, and vision insurance, and a generous allotment of 21 days of paid vacation, in addition to company holidays.

With an expanding organization, there are substantial growth opportunities for high performers.

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The Role

Due to the success of PETra, our market leading LIMS software for radiopharmaceutical production, we are currently seeking a new support person to join our team.

We are seeking a Product Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms.

We’re looking for someone who is passionate about their work, takes ownership and shows initiative without needing direction. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them. You will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments.

This role will be based remotely.

Key Responsibilities

• Provide helpdesk support and remote troubleshooting for software issues and instrument integration
• Install and configure LabLogic software and associated systems, including database setup, upgrades, and migrations
• Support instrumentation and resolve communication issues (e.g., RS232, USB, Ethernet, COM ports, drivers)
• Deliver onsite installation support and customer training
• Assist with system validation processes, including IQ (Installation Qualification), OQ (Operational Qualification), and PQ (Performance Qualification)
• Develop and maintain technical documentation, including user guides, help resources, and FAQs

Requirements

Essential

• Excellent IT skills including MSSQL, Oracle, Windows Server and Windows Desktop
• Experience in hardware and software support
• Strong troubleshooting and analytical skills applied to diagnosing and resolving technical issues
• Ability to manage workload effectively and prioritise support calls in a fast-paced environment
• Good communication skills across written, phone and in-person interactions
• Ability to work collaboratively as part of a team within an ISO 9001 quality environment

Desirable

• Experience within a laboratory environment and/or software development environment
• Experience integrating instruments via serial/USB/Ethernet connections
• Understanding of GMP, GAMP or regulated software validation
• Experience delivering customer training
• Computer Science/ Medical background
• General knowledge of coding

Benefits

We offer outstanding benefits such as an auto allowance, 401(k) with match, comprehensive medical, dental, and vision insurance, and a generous allotment of 21 days of paid vacation, in addition to company holidays.

With an expanding organization, there are substantial growth opportunities for high performers.

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The Role

Due to the success of PETra, our market leading LIMS software for radiopharmaceutical production, we are currently seeking a new support person to join our team. The ideal candidate will have a background in PET production and be familiar with FDA regulatory compliance. This is a customer facing role with a high level of interaction to advise on numerous technical aspects with respect to implementation, processes, and applications.

As a Project Manager, you will oversee projects for our market leading nuclear medicine LIMS (Laboratory Information Management System), PETra. The role involves frequent travel to our customer sites mostly in North America, but also some international travel is expected. The on-site visits will focus on customer training, system deployment and validation of our LIMS software program. 

Responsibilities

• Own and lead the end-to-end validation lifecycle including Validation Planning, IQ, OQ and support of PQ activities while ensuring compliance with regulatory standards
• Manage and prioritise multiple ongoing projects and customer needs, ensuring successful delivery, timelines and stakeholder satisfaction
• Deliver customer training and enhance training materials to support both basic and advanced use of the LIMS software
• Provide post-installation support including helpdesk assistance, troubleshooting and ongoing customer guidance
• Test and approve software updates, taking ownership of customer upgrades including on-site validation and system testing where required
• Support business development activities by delivering software demonstrations to prospective customers and assisting the sales process

Requirements

Essential

• Experience working with radiopharmaceutical production and quality control processes.
• Understanding of FDA regulations and GMP.
• Ability to work with the internal software development and QA teams to help drive future developments.
• Experience working with synthesis modules, chromatography software, and other production and quality control equipment.

Desirable

• Experience writing technical documents such as SOPs or change controls and working with QMS systems.
• Basic knowledge of programming structure.
• Experience working with end users on-site to ensure successful deployments, training, and customer satisfaction.
• Experience working with IT teams at customer facilities.

Benefits

We offer outstanding benefits such as an auto allowance, 401(k) with match, comprehensive medical, dental, and vision insurance, and a generous allotment of 21 days of paid vacation, in addition to company holidays.

With an expanding organization, there are substantial growth opportunities for high performers.

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The Role

We are seeking a sales and product specialist to be responsible for the sales of instruments and software products to our nuclear medicine customer base. The role involves understanding radiopharmaceutical applications and gaining sufficient knowledge to become a resource for our customers. You will be responsible for planning your own activities, including arranging customer visits, meetings, and providing technical presentations or demonstrations, as well as servicing incoming correspondence and maintaining relationships with existing clients. The role requires supporting our existing accounts as well as developing new clients and business opportunities. When not traveling, you would be based at our corporate headquarters in Chantilly, VA. As a small organization, you will need to have initiative, be well presented, a good communicator and have a "hands-on" approach.

Responsibilities

• Service incoming inquiries
• Provide sales quotations and technical information on LabLogic products
• Maintain relationships with existing clients by phone, email, Teams and personal visits
• Attending and presenting at conferences both with colleagues and individually
• Process sales orders and track them to final completion
• Coordinate activities with our admin and support teams
• Keeping customer records accurate and up to date using the Company CRM regularly, including brief reports of all visits

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Sales skills:
  • 2+ years sales experience in a laboratory environment or experience in nuclear medicine
  • Technical aptitude and understanding of laboratory instrumentation and software
  • Commercial mindset and motivation to work with existing customers to identify new business
  • Desire to develop customer relationships and maintain their overall satisfaction
  • Proactively pursue new business opportunities
• Excellent communication:
  • Influential presentation skills
  • Ability to explain and sell products of a highly technical nature
• Independent:
  • Ability to work autonomously while working as a member of an international team
  • Ability and willingness to travel 50%+
• Organized:
  • Have a high level of self-organization with a proactive approach to the role
• Education: 
  • An undergraduate degree in a discipline related to this role

Desirable

• Prior work in nuclear medicine preferred
• Knowledge of chromatography or similar laboratory instrumentation
• Proven sales experience in the field

Benefits

The annual compensation package includes base salary and an excellent benefits package, including un-capped commissions, car allowance, 401(k) with match, medical, dental and vision insurance, plus 21 days paid vacation in addition to company observed holidays. With an expanding organization, there are substantial growth opportunities for high performers.

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