Alliance Medical UK Acquires Three New Scan-RAM radio-TLC scanners
7 September 2021
Alliance Medical is one of Europe’s leading independent providers of medical imaging services. With more than 25 years of experience, they have been supplying high-quality and cost-effective imaging for their customers and providing medical imaging services for more than 400,000 patients in the UK and across Europe.
Alliance Medical Radiopharmacy (AMR) manufactures PET radiopharmaceuticals for use in diagnostic scans. The new Scan-RAMs supplied by LabLogic will be used in the Quality Control department for routine radiochemical purity testing.
Standardised Radiochemical Purity Procedures and Training
This year LabLogic has been delighted to supply three new Scan-RAM radio-TLC scanners to Alliance Medicals; Guildford, Sutton, and Preston sites adding to their existing site at Keele.
AMR has a long-standing working relationship with LabLogic and understands the importance of standardisation when it comes to Quality Control.
Tom Latham, Quality Control Supervisor for AMR in Preston
“Having the same pieces of equipment installed and validated on multiple sites permits flexibility and continuity for us by enabling the analytical methods, procedures and training to be applied across all sites.”
Vivien Cliff, Senior Quality Control Radiochemist for AMR in Keele
“We have used the Scan-RAM since 2014 for a few batches a week, the system is easy to use (both software and hardware) and presents very few technical issues to users on a day to day basis.”
Alessandra Contini, Quality Control Radiochemist for AMR in Sutton
“The best part was that it was in one package with hardware, software and validation all included.”
Requalification and Customer Support
When asked for their thoughts and experiences on working with LabLogic, Tom, Vivien, and Alessandra had this to say...
Vivien
“Service is on the whole very efficient, we have a requalification visit once a year and this is normally complete in a few hours with only minor issues."
“We encountered an error recently when trying to load the software for the Scan-RAM that no staff on site had encountered before, the remote technical support when we called LabLogic was easy to follow and quickly resolved our issue ensuring we could test and release the batch to patients."
“The engineer we spoke to explained the issue and the resolution and followed up with a troubleshooting email ensuring that we now know how to deal with this error if it presents again.”
Tom
“The service from LabLogic has been excellent and staff are always friendly, helpful and easy to contact / troubleshoot when issues arise.”
Alessandra
“Excellent, always available to help us for any queries or troubleshoot”
Request a Scan-RAM Radio TLC Demo
To try the Scan-RAM radio-TLC for yourself or to request additional information, click the link below. Alternatively, you can call us on +44 (0) 114 266 7267